As a former staffer at the Independent Community Bankers of America, I worked on issues from cybersecurity to retail and small business, compliance to checking, fintech to strategic planning and succession. In both writing and editing, I’ve also become knowledgeable in insurance, housing, conventions, staffing, marketing, and more. Not to mention award coverage. Lots and lots of award coverage.
As an ace AP copyeditor, I have worked with two global law firms and a legal association since the mid-2010s.
Pdfs are available for most or all of these. Especially where there’s no link, please ask for a pdf:
Retail and Marketing
• Selling general merchandise—what, where, and how (The College Store)
• Grocery value/house brands: Five reasons to buy them (PBS Next Avenue)
• What’s a Realtor doing 30 minutes before the open house? (Apt. Therapy)
• The sustainable store—from products to packaging to policies (The College Store)
Technology
• How technology is improving home appraisals—or not (ERC Worldwide)
• Tech in student housing—locks, utilities, whole-home controls (NAA Units)
• FCI’s Brian Edelman on beating back cybersecurity risks (Finseca Focus)
• Four coming shifts in fintech (ICBA Independent Banker)
Leadership
• Winning best practices to gain and retain staff (NAA Units)
• CEO Dane Gray on luck, values, and calm (Parking magazine)
• Q&A: Women and mentorship in business (Finseca Focus)
• Nearly three dozen columns ghostwritten for leaders of ICBA
Career Change
• Independent bookstores: Overcoming the challenges (PBS Next Avenue)
• From corporate to chocolate, a mostly sweet dream (PBS Next Avenue)
• Five bankers’ nonbank origin stories (ICBA Independent Banker)
• Advice for careers changers considering community college (U.S. News)
Roundtables (“Panels on Paper”)
• Compliance with the Consumer Financial Protection Bureau (Independent Banker)
• Presidents and CFOs on strategic planning and budgeting (Independent Banker)
• CIOs on cybersecurity, training, tech purchases, more (Independent Banker)
• Nonbusiness: romance writers, book bans, censorship